System documentation

Documents must be

• Well structured
• Easy to find
• Easy to modify (update)

More to be considered

• Use the language everyone understand
• Separate functional and technical layer
• Write / update documentation must be part of a delivery of a development project… don’t postpone it
• Shoot videos (use screen recorder) to show how the GUI is used for certain tasks
• Developers should sit with the user to make sure they use the system as expected